Human Resources Generalist

Conner Prairie Museum - Fishers, IN

Principal Function: The Human Resources Generalist is responsible for  volunteer engagement, coordinating and managing the bi-weekly payroll process for all employees, orientation and onboarding for all new hires and adult volunteers, volunteer records, and the maintenance and education of annual benefits while ensuring accurate information is input and maintained in all related systems.

The expected salary is $40K.

Required Experience:

• Volunteer coordination
• Volgistics volunteer management software
• Paycom payroll system
• Excel spreadsheet creation
• Human resources office experience

Essential Duties and Responsibilities: Duties include, but are not limited to:

1. Overseas daily operations and onboarding process for Adult Volunteer program to include orientation, background checks, and training.
2. Collaborates cross-departmentally to determine and fill volunteer needs including writing volunteer job descriptions, creating shifts in Volgistics, and managing volunteers during festivals and large attendance days.
3. Attends cross-departmental meetings as needed alongside, or in lieu of, Senior Manager of Talent and Volunteer Solutions.
4. Works independently on projects related to volunteer or paid staff engagement initiatives.
5. Maintains and audits the Human Capital Management (HCM) and payroll systems to ensure leaders and employees are inputting information correctly.  Identifies issues and corrects as necessary.
6. Manages the new hire onboarding functions to include: applicant tracking; background checks; onboarding and orientation of all new hires.  Ensures all processes are complete with all new hires to include required paperwork and any department-specific training.
7. Coordinates all benefit related events including annual enrollment and training, legal notifications (Safe Harbor, QDIA, SAR, Medicare, COBRA, TEFRA), and vendor communication for new and terminated staff; reviews of billings and all other similar benefits-related needs.
8. Leads injury reporting and workers compensation process.  Ensures timely reporting of injuries, manages modified duty and transitional duty processes, maintains all documentation and recordkeeping and ensures overall compliance to program.
9. Administers and oversees the HCM system ensuring up-to-date employee information is housed accordingly and is included in all related and connected systems.  Uses information to create on-going reports to include turnover, overtime usage, attendance tracking, EEO, OSHA, LOA, ACA required audits and reporting, and finance-related reports.
10. Processes payroll biweekly ensuring pre-audit procedures are followed to confirm accuracy of paychecks.
11. Maintains and regularly audits employee human resources files adhering to all retention requirements.  This includes, but is not limited to the following:  personnel, medical, LOA, Workers Compensation, payroll, benefits, and I-9 files.
12. Fields and responds to human resources related questions to include: benefits; payroll; HCM; policy; procedure; legal; and employee-related issues.  Refers any concerning issues to the Associate VP, Human Resources for direction and/or resolution.
13. Advises on all LOA processes, procedures and legal requirements according to FMLA, ADAAA, and worker’s compensation guidelines.
14. Collaborates with all departments to ensure human resources issues and needs are identified and addressed providing resources and training, as necessary.
15. Supports the Associate VP, Human Resources in accomplishing all human resources-related goals and needs of the organization.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Education and/or Experience: Bachelor’s Degree (B.A./B.S.) in human resources, general business, business administration, or other related field is required; or  three plus year’s related experience and/or training; or equivalent combination of education and experience is required.  Previous experience in a payroll, benefits administration, or human resources role is required. SHRM certification or being in the process to attain SHRM certification is desired. Previous experience working in the museum and/or entertainment park industry is desired.

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Competencies: To perform this job successfully, all employees at Conner Prairie should demonstrate the following competencies:

• Customer Service – Responds to requests for service and assistance; Manages difficult or emotional customer situations focusing on listening without interrupting and keeping ones emotions under control; Solicits customer feedback to improve service; Maintains confidentiality and meets commitments; Remains open to others ideas and tries new things.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality/Quantity – Demonstrates accuracy and thoroughness; Looks for ways to promote and improve quality; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in a timely manner; Strives to increase productivity and works quickly.
• Safety/Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality/Dependability – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and events on time; Follows instructions; Responds to management’s direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternative plan.

Job-related Competencies – To perform this job successfully, employees in this job should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Other Skills and Abilities: The following skills and abilities are either required or desired.

• Computer software skills required include: Microsoft Outlook, Word, Excel, PowerPoint, and Adobe. Familiarity with HCM and payroll systems is required.
• The employee must possess strong coaching and counseling skills and have the ability to be able to train and motivate employees at all levels.
• A thorough knowledge of local, state and federal employment-related laws is required. Paying attention to detail is essential.
• A working knowledge of OSHA and workers’ compensation laws is required.
• A working knowledge of laws and regulations relating to insurance benefits, the Patient Protection and Affordable Care Act (PPACA) and COBRA administration is required.
• A working knowledge of 401(k) plans and the related filings required is required.

• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required.
• The ability to speak, read and write in English is required. Spanish is desired.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently will stand; walk; and lift and/or move up to 25 pounds.  The employee occasionally will climb or balance; stoop, kneel, crouch or crawl; and taste or smell. 

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee occasionally is exposed to working near moving mechanical parts and the risk of electrical shock when working with office equipment and outdoor weather conditions.  The noise level in the work environment is usually quiet to moderate.

While the offices of Conner Prairie are open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this position may require work beyond these hours and on the weekends. It also may require occasional domestic travel.  Thus, a valid driver’s license is desired.