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Lead Historic Village Interpreter & Interpretative Coach

  • 09 Aug 2018 2:07 PM
    Message # 6436983

    Position Summary: The Lead Historic Village Interpreter & Interpretative Coach Historic Westville is an active, mostly outdoor position responsible for the day-to-day, on-site supervision of the Historic Village Interpretive staff and for the daily execution of activities planned and implemented within the Interpretation Department.     

     As a vital member of the Interpretation Department, the Lead Historic Village Interpreter & Interpretative Coach also assists the Director of Interpretation in developing and implementing both the Museum’s daily Interpretative programming and the training/professional development for interpretive staff (both paid and volunteer).  The Lead Historic Village Interpreter & Interpretative Coach reports directly to the Director of Interpretation. Work schedule requires flexibility, and includes weekends, holidays, and some evenings.

     

    Location Summary: Historic Westville’s mission is to educate and engage our guests about the diverse natural and cultural history and the rich rural heritage found in the Pineywoods Region of Rural South Georgia during the 19th century.  Costumed interpreters serve to provide a relevant link for our guests to the world of 19th Century American South. For further information, visit our website at www.westville.org

    Job Details: Primary duties for this position include, but are not limited to:

    Leadership:

    • Provides daily leadership to all Historic Interpreter Staff by communicating all needs and expectations for each day’s programming, works to find solutions for all staffing and programming challenges before the Interpretive Staff clocks-in each day.
    • Models and demonstrates exceptional Interpretation, Guest/Customer Service, collaboration, and interpersonal skills, while modeling leadership and integrity with a desire to serve others.
    • Participates in all Historic Westville Interpretive program planning, development, and execution.
    • In coordination with the Director of Interpretation, works to asses staffing needs, helps recruit, interview, and train all staff as needed (paid and unpaid).

    Staff Development & Support:

    • As directed by the Director of Interpretation, works to ensure that all Historic Interpreters are provided the appropriate tools and materials they need to perform their daily tasks.
    • Assists Director of Interpretation, by conducting on-going Interpretive Coaching to ensure that all Historic Interpreters are maintaining a consistent adherence to Historic Westville policies, standards, procedures, and expectations.
    • Works to develop a standardized Interpretive Coaching Form that will be used to help mentor and build-up the Interpretive Skills of the Historic Interpreters. Provides staff development and constructive feedback to Historic Interpreters on a regular basis, identifying developmental opportunities as a need for improvement and growth.
    • Assists the Director of Interpretation and the Director of Education & Programs in creating new programming as needed.
    • Under the supervision of the Director of Interpretation, provides annual Interpretive Training to Historic Interpreters and identifies both in-House and external professional development and enrichment opportunities for Historic Village Staff.
    • Works closely with all levels of the Museum’s staff to enrich the guest experience by developing and implementing programming that fulfills the Museum’s values, vision, and mission

    Stewardship:

    • Responsible for the daily opening and closing of Historic Sites. Responsible for ensuring that all Historic Sites and Exhibits are being maintained and secured.
    • Works collaboratively across all departments within Historic Westville in the planning of programs, events, policies, and procedures that will ensure a seamless guest experience and a healthy and positive work environment for all staff.
    • Adapts to daily changes quickly and effectively to ensure that guest and staff needs are met.
    • Ensures that the Interpretive programming standards are met.
    • Works with the Director of Interpretation and the Director of Education & Programs to ensure that consistency in expectations and that any staffing or guest issues are being addressed in a timely manner.
    • Works with the Curator to identify, locate, and secure various artifacts for use in Interpretive programming and Special Events.
    • Supervises day-to-day activities of on-site Historic Interpreters to ensure they are appropriately engaged in their assigned interpretive tasks (including site upkeep) and are maintaining costume and site accuracy standards.
    • Maintains and monitors safety guidelines ensuring safe practices by all Historic Interpreters (paid and unpaid).
    • Conducts Interpretive programming, in costume, as needed that can include open hearth and/or stovetop cooking.
    • Interpret historic sites, in costume, when necessary.
    • Conduct workshops and other educational programing, in costume, for all guests.
    • Perform skill demonstrations, especially during Special Events.

    Administration:

    • Communicates consistently, positively, and effectively both orally and in writing.
    • Assists Director of Interpretation and Volunteer Coordinator in making adjustments as needed to daily staffing schedule of Historic Interpreters.
    • Uses computer and administrative skills to maintain appropriate records, communication, and collaboration within Historic Westville.

    Training & Interpretation:

    • Works with Director of Interpretation to facilitate the National Association for Interpretation (NAI) Certified Interpretive Guide (CIG) training course to ensure that all Historic Interpreters receive professional level Interpretive Training within their first year at Historic Westville.
    • Works with the Director of Interpretation, Director of Education & Programs, and the Volunteer Coordinator to ensure that all Historic Westville training strategies are successfully implemented.
    • Works with Director of Interpretation to provide Historic Interpreters with training and on-the-job instruction, including customer service standards, interpretation skills, historic context, policies and procedures, and other topics & issues that may be identified.
    • Maintains in practice as an Historic Interpreter by regularly participating in daily programming and experiences at Historic Westville in a variety of formal and informal settings.
    • Continues personal professional growth by maintaining membership in local, state, and/or national organizations related to the Field of Interpretation and History Museums.

    Additional Responsibilities:

    • Provides guest orientation to all arriving School Workshop Groups.
    • Assists with routine site maintenance, including the upkeep of buildings and field work.
    • Assists with organizing and executing Historic Westville Special Events held throughout the year.
    • Other Duties as assigned.

     

    Preferred Qualifications:

    • NAI Certified Interpretive Guide Trainer
    • Interpretive Certification through NAI, Eppley Institute, or other similar organization.
    • 3-5 years Museums, Parks, and/or Public Lands Interpretive experience.
    • 3-5 years Living History and/or Cultural Interpretive experience.
    • Experience working with docents/volunteers.
    • Strong interpersonal and supervisory skills - prior supervisory experience.
    • All of the above generally gained through a combination of education and experience equivalent to a four-year degree from an accredited college or university and 5 years of professional experience in related fields.

    Required Qualifications

    • High School diploma required; one or more years of college highly preferred (or equivalent experience).
    • Knowledge of interpretation techniques/skills.
    • Agricultural and farming skills/techniques/knowledge.
    • General knowledge of livestock care, and experience working with livestock in interpretive activities.
    • Experience working with a diverse audience.
    • Ability to engage effectively with guests in individual and group settings, both formally and informally.
    • Ability to handle concurrent time-sensitive projects and to prioritize work accordingly.
    • Strong written and oral communication skills.
    • Ability to write reports, business correspondence, and procedure manuals with few grammatical or other errors.
    • Ability to effectively present information and respond to questions from various constituencies.
    • Proficiency in Microsoft Office (mostly Word and Excel).
    • Ability to quickly learn new systems and processes.
    • Strong customer service focus and the ability/desire to ensure an excellent experience for all guests.
    • Ability to work Saturdays, extended hours, and holidays as needed.
    • Ability to adapt to a changing work environment, including work outdoors in varying weather conditions, and contact with pollen, dust, mold, and livestock.
    • Ability to wear daily uniform, or to wear period- and site-appropriate clothing when required.

    Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

    •        Sit, talk, hear and use hands and fingers to handle, feel, and/or manipulate objects or items;
    •       Walk, stand, climb, or balance;
    •       Stoop, kneel, crouch, or crawl;
    •        Lift and/or move up to 50 pounds;
    •        Work in outdoor conditions throughout the year, in all weather       conditions;
    •       Use color vision and depth perception;
    •       Participate in strenuous physical activities.

    Desired Start Date:            08/26/2018

    Salary Type:                        Full Time

    Direct Supervisor:              Director of Interpretation

    Hours per week:                 40

    Regular/Temporary:          Regular

    Job Type:                             Hourly

    Suggested Salary:             $12-14/hour


    Please send resume with cover letter and references to jobs@westville.org

    Last modified: 09 Aug 2018 2:10 PM | Anonymous member

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