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Visitor Services and Marketing Coordinator- Accokeek Foundation

  • 30 Nov 2022 6:09 PM
    Message # 13008623
    ALHFAM Webmaster (Administrator)

    Visitor Services and Marketing Coordinator

    About the Accokeek Foundation

    For 65 years, the Accokeek Foundation has cultivated a passion for the natural and cultural heritage of Piscataway Park and commitment to stewardship and sustainability. In partnership with the National Park Service and affiliated communities, the Foundation stewards 200 acres of Piscataway Park while honoring the Indigenous people and values that shaped this land. Park visitors will experience the interconnectedness of all life as they come to know the historical and cultural significance and regenerative potential of the indigenous landscape that is Piscataway Park. The park is open daily to visitors of all ages who enjoy a quiet landscape for recreation and reflection. Annually, thousands of school children visit for land-based education, learning about environmental stewardship through a historical lens.

    Position Overview

    The Accokeek Foundation is seeking a reliable, outgoing, and tech-savvy Visitor Services and Marketing Coordinator to serve as a central point of contact for visitors in the park’s Visitor Center, overseeing retail operations, and coordinating visitor communications and engagement across digital platforms, including the website, online ticketing, and social media. With a new strategic vision, the Foundation offers public stewardship and education activities for more than 100,000 visitors annually. Our intended impact is that those who visit experience the interconnectedness of all life, as they come to know and understand the cultural and historical significance and regenerative potential of the Indigenous landscape that is Piscataway Park. Reporting to and supervised by the Visitor Services Manager, the Coordinator supports marketing and communications strategies to increase the Foundation’s visibility, enhance relationships and outcomes with target audiences.

    Responsibilities

    • Front desk shifts at the Visitor Center and gift shop.
    • Providing accurate and helpful information about the park and the surrounding area.
    • Light cleaning and restocking merchandise as needed.
    • Answering visit-related phone calls and email inquiries.
    • Placing orders for merchandise and keeping inventory up to date.
    • Communicating regularly with supervisors and staff.
    • Support for point of sale and database needs (including Altru training to build staff capacity).
    • Onsite visitor experience and marketing enhancements, including surveying and other evaluation activities, as directed in support of marketing and fundraising goals.
    • Routine support for marketing and communications as identified and/or directed (limited design work, social media, website updates, writing, administrative work, etc., as assigned).
    • Event support, including public events, donor tours, fundraising events and facilities rentals.
    • Other duties as assigned.

    Qualifications

    ● Computer proficiency is required.

    ● Experience using technology and online programs including Office 365, Google Drive, Excel, Canva, and Altru preferred

    ● Position requires professional, personal interaction with visitors.

    ● Marketing and retail sales experience highly desired.

    ● Outstanding verbal and written communication skills.

    ● High level of creativity and an eye for detail.

    ● Must be available weekends

    ● Have reliable transportation

    .

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand, walk, use hands, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

    Compensation and Benefits

    This is an hourly, non-exempt position with a starting pay rate of $15 - $18/hour. The Accokeek Foundation provides eligible employees a comprehensive benefits package including flexible paid time off, cost share benefit, paying 50% of health insurance premiums, retirement matching, and paid disability and life insurance.

    To apply: Send a resume and cover letter describing how your experience, skills, and interests intersect with the Foundation’s mission work. Please send an email with the subject line “Visitor Services Marketing Coordinator” to info@accokeek.org.

    The Accokeek Foundation provides equal employment opportunity (EEO) to all employees and applicants for employment without regard of race, color, age, sex, national origin, religion, disability, genetics, sexual orientation, or any other characteristic or status protected by applicable federal, state, or local law.


ALHFAM • P.O. Box 16, Rochdale, MA 01542 - info@alhfam.org

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