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Senior Director of Visitor Services
Genesee Country Village & Museum, Mumford, NY
Reports to: President & CEO
Primary Function: Provide leadership and management for all retail operations (Flint Hill Store, food service, restaurants), Admissions, and Event Rentals for an 1800s Historic Village, Nature Center and Art Gallery.
The Senior Director of Visitor Services will provide leadership and management of retail operations and admissions for the country’s third largest living history museum, which also includes a nature center and art gallery. The Senior Director will be a creative thinker who will directly manage admissions, two store locations, and the museum’s customer service function and also supervise staff who manage food service and event rentals. These areas provide a significant amount of the museum’s earned revenue and are critically important to our operation. This position will collaborate with other departments, including Special Events, Interpretation, Tourism Sales, Education, Marketing, and Development, to insure that all visitors have a memorable and enjoyable experience at the museum.
Supervision of Museum Shops – 25%
Supervision of Admissions – 30%
General Management – 45%
Provide leadership and oversight management the following departments:
Food Service (1 FT staff and multiple seasonal staff)
Event Rentals (1 FT staff)
Provide the following support for all departments:
Other – 10%
To apply, please visit: http://dev.pereless.com/index.cfm?fuseaction=512962.viewjobdetail&CID=512962&JID=666440
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